Online Services

Welcome to the Los Angeles Housing Department’s (LAHD) Online Services hub

For your convenience, LAHD has designed online applications to save you time and improve processing time.

Choose the option you are seeking assistance with, and proceed to complete the required fields all the way through completion and submission. Where a payment is required, this can also be done online and in most cases with no additional fees for processing.

In all options below, you will be required to create an account (if you do not already have one), and contact information such as email to receive activation link, correspondence or confirmation emails during the process of using one of the applications below. Be sure to save any login information so that you may use for future access.

If you have any questions or need further assistance, you may contact LAHD at: Los Angeles Housing Department Hotline: 1-866-557-7368, or at: Ask-Housing (housing.lacity.org/ask-housing)

ANGELENO ACCOUNT – Housing Department Online Services

Access Housing Department and other Citywide services online through the Angeleno Account.

Housing Department Appointment Scheduler

For Residents and Rental Property Owners

Schedule an *in-person or virtual appointment for LAHD representative assistance. (*For in-person appointments requirements apply).

File the Disclosure Notice and Buyout Agreement

For Rental Property Owners

Submit disclosure notice and buyout agreements via our tenant buyout online system.

HOUSING DEPARTMENT ONLINE SERVICES

Access online services available through Housing’s online applications.

Affordable & Accessible Housing Registry

For Residents and Rental Property Owners

For Residents to search for accessible and affordable housing in the City of Los Angeles, and for Owners/Property Managers to list affordable and accessible rental properties.

Capital Improvement

For Rental Property Owners

Apply to recover costs from capital improvements made to rental units or common areas of the housing complex.

Bills - Pay Here

For Rental Property Owners

A one-stop account access to pay fees, manage billing, register new or remove properties, automatically receive RSO certificates, request exemptions, upload forms and documents, and access up to three years of account history. Use credit/debit cards or ACH (E-check) with no service fees.

File a Complaint

For Residents

Think your rent is being illegally increased, or that you are being illegally evicted? File a complaint and let a Housing Investigator assess the matter.

Foreclosure GeoRegistry

For Rental Property Owners

Explore this interactive public portal and map that tracks the status of residential properties in foreclosure, including related information and complaints across Los Angeles.

Foreclosure Online Registry

For Partners

For lenders, beneficiaries or trustees who hold or have an interest in a deed of trust of a property in foreclosure must register the property with the City, use this portal to register / de-register properties in foreclosure, pay related fees, update changes of information or submit monthly inspection reports.

Just and Reasonable

For Rental Property Owners

The Los Angeles Just and Reasonable guidelines allow an increase in rent when a landlord’s current year’s Net Operating Income (NOI) is less than his/her base year’s NOI adjusted for inflation.

Land Use

For Rental Property Owners

Access online services related to land use covenants and other LAHD services related to certain state laws and City ordinances with housing requirements.

Luxury Exemption

For Rental Property Owners

Apply for a Luxury Exemption Certificate, the property owner needs rental records from 1978 to document the rent charged on or before May 31, 1978, to determine if they exceeded certain levels.

Primary Renovation Program

For Rental Property Owners

Apply to recover costs from primary renovations made to rental units or common areas of the housing complex.

Rehabilitation Program

For Rental Property Owners

Apply to recover costs for rehabilitation work completed on a rental unit or common area to comply with an Order from LAHD, LA Department of Building & Safety, LA Fire Department, or County Health Department due to a change in the Housing Code, or to repair damage from a natural disaster (e.g. fire).

Rent Registry

For Rental Property Owners

Submit the annually required rental registry, including rent amount and tenancy information for a property.

Report a Code Violation

For Residents

Are your living conditions unsafe or unhealthy? File a Code complaint and let an inspector assess the situation.

Seismic Retrofit

For Rental Property Owners

Apply to recover costs from mandatory seismic retrofits made to rental units or common areas of the housing complex.

Tenant Habitability Program (THP)

For Rental Property Owners

Access the online application for the Tenant Habitability Program (THP) that property owners or managers must submit before starting any work related to Seismic Retrofits or Primary Renovation.

File an Accessibility Complaint

For Residents

File a complaint related to accessibility and discrimination based on a disability.

Presente una queja de moratoria de desalojo de RSO o COVID-19

For Residents

¿Piensa que su alquiler está siendo incrementado ilegalmente o que está siendo desalojado ilegalmente? Presente una queja de moratoria de desalojo o RSO y deje que un investigador de vivienda evalúe el asunto.