EVICTION ASSISTANCE – IF YOU HAVE RECEIVED A COURT DOCUMENT SUCH AS A UNLAWFUL DETAINER, PLEASE SEE LEGAL ASSISTANCE. YOU MAY FILE A COMPLAINT FOR A POSSIBLE VIOLATION OF THE RENT STABILIZATION ORDINANCE (RSO) OR THE JUST CAUSE EVICTION PROTECTIONS.
The Rent Stabilization Ordinance (RSO) covers rental housing units in the City of Los Angeles. Most rental units subject to the RSO were issued a Certificate of Occupancy from the Los Angeles Department of Building and Safety on or before October 1, 1978. Most rental units not subject to the RSO, are protected under the City’s Just Cause Ordinance (JCO). If you have experienced a violation(s) of the RSO or JCO for any of the reasons listed below, and have unsuccessfully resolved the issue(s) with your landlord, please click the Tenant Complaint Form below.
Reason for Complaint:
- Unit Not Registered (Applies only to RSO units)- Your rental unit is not registered.
- Illegal Eviction – Received a verbal or written notice to move out without a valid reason as listed under the RSO or Just Cause (Illegal Eviction in Español).
- Non-Payment of Relocation Assistance – Did not receive relocation assistance fees due to a no-fault eviction (Non-Payment of Relocation Assistance in Español).
- Illegal Rent Increase – Received a verbal or written notice demanding more rent than allowed or received a rent increase which is prohibited for RSO units through January 31, 2024.
- Reduction of Services (Applies only to RSO units)- A housing service provided to you at the beginning of your tenancy has been removed or is no longer accessible.
- Failure to Post Notice – The property has no protection notice.
- Illegal Buyout Agreement – (Applies to only RSO units) Received an offer or signed a buyout agreement in exchange to move out of your rental unit and the RSO Disclosure Notice was not given and/or the Buyout Agreement is not in compliance with the RSO.
- Required Online Payment/Electronic Fund Transfer – Your landlord has requested to only submit your rental payments online or by electronic fund transfer.
- Harassment – When a landlord knowingly takes actions that cause harm to a tenant and serves no lawful purpose – including repeated acts that substantially interfere with the comfort, peace, or quiet enjoyment of a tenant’s rental unit.
The LAHD Rent Stabilization Division Investigations and Enforcement Section can not address issues such as discrimination, retaliation, habitability, or return of security deposits. Such matters must be decided in court or for additional housing resources.
There is no charge for filing a complaint. There are no anonymous complaints since each requires documentation supporting the violation(s). The length of an investigation varies. If an investigation reveals a violation of the RSO or Just Cause Eviction Protections, you will be contacted before your landlord is notified of the violation(s).
FILE A COMPLAINT
ARCHIVE UNA QUEJA EN ESPAÑOL (Spanish)
Note: Information provided to the Los Angeles Housing Department (LAHD) may be subject to the California Public Records Act (CPRA).
